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The Ultimate Vacation Rental Video Training Course
Introduction
Introduction (6:16)
Buying your first vacation rental or adding another one to your vacation rental portfolio
Where should I buy a vacation rental? (6:05)
How far away should my vacation rental be from my home? (6:13)
Should I risk buying a vacation rental based on the MLS listing alone? (12:33)
Bang for the Buck (11:32)
Ask lots of questions (14:39)
Critical lessons learned from our first vacation rental (28:55)
How do I finance the purchase of my first vacation rental? (9:49)
Can I buy a vacation rental through my IRA? (29:23)
Should I use a real estate agent when buying a vacation rental? (12:04)
How to beat the masses also wanting to buy in a hot a real estate market (22:19)
Critical tasks to complete while purchase of vacation rental is pending
What is the first thing I should do after my vacation rental goes under contract / is pending? (17:35)
Should I get the vacation rental professionally inspected prior to closing? (14:26)
What inexpensive things can I initially do to quickly improve marketability of the unit? (21:39)
Who pays utilities, wifi,, cable TV etc? (7:39)
What is an HOA and why you should work with them early and often? (18:58)
What is the best way to handle parking passes? (23:04)
Should I purchase additional complex amenities for guests to enjoy and include it with stay (20:08)
Should I get pest control, and does standard pest control also include detection and treatment for bed bugs? (19:34)
What type of casualty insurance do I need on my vacation rental? (19:27)
Should I get homeowner's insurance or should I put the vacation rental in an LLC to avoid potential liability claims? (22:52)
Should I self manage my vacation rental or hire a rental management company to handle it for me? (18:57)
Should I go with VRBO, or Airbnb for my vacation rental listing? (39:41)
What critical things should I watch for at closing? (32:34)
Building your VRBO listing so that you can make it live as you walk out of the closing
When should I start building my VRBO or Airbnb listing? (10:38)
What are the first steps in building my VRBO listing? (45:33)
THE BIG THREE - Listing Photo, Title, Description (54:53)
How to take great photos and sequence them in your listing for success (72:00)
How do I set rates? (60:44)
Should I approve each booking or allow 'Instant Booking'? (17:53)
What should be my minimum night stay? (20:16)
What should I set as the minimum age to rent my vacation rental? (18:05)
Should I require payment in full, or payments? What's the best cancellation policy to choose? (14:25)
How should I handle taxes? (9:39)
Should I require a damage deposit and if so how much? (13:48)
Should my vacation rental be 'pet friendly'? Can I bring my own pets to my vacation rental? (24:14)
Should I allow smoking in my vacation rental? (15:50)
Tasks to complete after closing but before your first guest stays
Should I paint the vacation rental? (11:39)
Should I replace light fixtures and ceiling fans? (10:06)
Choose your decor and or theme for your vacation rental that fits the area (18:49)
Should I update all appliances and or the washer and dryer? (11:51)
Should I replace all light bulbs and if so which kind? (8:34)
Should I replace the HVAC? (10:26)
Should I get a Nest thermostat? (6:49)
Should I get the Coastal Green Air system? (18:18)
Should I install security cameras and or an alarm? (22:44)
Should I get a Ring doorbell? (18:51)
Should I keep knick knacks and or place personal items in the vacation rental? (15:14)
Should I use carpet or solid surface flooring for my vacation rental? (21:15)
Should I buy leather or cloth furnishings for my vacation rental? (11:47)
Throw out the silverware, pots, pans, dishes and glassware and start with new (8:50)
Throw out all smaller appliances, and start with new, including a standard drip and Keurig coffee makers (2:58)
Smart TV or old school TV? Should I provide a DVD player? How to get a guest to not call the owner when there is a TV issue.. Do I refund if the guest can't figure out how to operate the TV? (43:14)
Who provides Wi-Fi? If the HOA doesn't provide it, should I provide it? (7:44)
Tips on sleep comfort - mattress quality, encasements, and bed protectors (14:07)
Interviewing both large and small cleaning services - which one is better? (36:14)
What are the clues to successfully hiring the perfect cleaning person or team? (26:54)
Should I provide linens and starter supplies or my cleaning team? What about using bamboo sheets or specialty linens? (18:00)
What is Resort Cleaning and why should I use it? (26:40)
What is the best type of bedding, bedspreads and or blankets to use? (27:21)
What are the key things to watch for when hiring the perfect maintenance person? (13:58)
What door lock should I install on my vacation rental? (29:24)
Should I get a deep clean? (9:15)
Can I transfer the selling owner's positive review history to my new VRBO listing? What about transferring reservations? (25:02)
Should I add a video to my VRBO listing? If so, what is the easiest way to do it? (36:00)
Should I add a virtual tour to my listing? If so, how do I do it? (15:55)
After finishing all improvements, should I hire a professional photographer, take the photos myself, or a combo of both? (24:59)
How to set up essential email templates to save you time, and increase annual revenues
How to set up an email response template to a guest inquiry and what should it include? (43:05)
A template to handle the bargain hunter looking for a last minute discount (25:57)
A template designed to delicately handle discount requests from first responders, veterans, teachers and other special groups (17:55)
How to set up access instructions, and what to include (44:33)
What should I include in my rules of stay / rental policy agreement? What attachments should be included with the access instructions? (34:44)
The amazing conclusion of stay template email that consistently results in five star reviews (28:10)
How to add 10-20% in gross rental revenue with this simple trick (33:12)
Field Trips ! !
Field trip to Phoenix on the Bay, Unit 1508, a bayfront 2/2 condo in Orange Beach, Alabama, (38:00)
Field trip to Splash Resort, home to two of our vacation rentals, Panama City Beach, Florida (46:50)
Field Trip to Appalachian High, a mountain top vacation rental cabin near Pigeon Forge, TN (23:37)
Ready for your first guest
Testing the system (9:42)
Top ten most common guest issues or complaints and how best to handle them (44:40)
Bed bugs - what to do if it happens (23:51)
Should I refund a guest if a resort amenity becomes unavailable? (8:30)
Should I refund a guest if an appliance breaks down? (5:29)
How to handle hurricanes (5:18)
How to handle Winter storms (8:30)
How do I seize all or a portion of a guest's damage deposit? (28:34)
Refresher - adding the foregoing guest correspondence and owner policies to your templates (7:39)
Ten essential steps to follow to create the perfect response to a negative review (39:30)
How to handle friends and family, 'Off the Books' requests, and last minute 'free' stays (42:05)
Whether to rent to snowbirds (21:26)
Conduct a periodic safety review - identify the danger, eliminate the danger, mitigate the danger, and warn of the danger (28:07)
Where you should be at this point
Enjoy Mexico when your vacation rentals are the busiest (10:50)
Advanced topics
How to fill last minute vacancies (16:16)
How to get to the top of VRBO search results for your complex or area (41:05)
How to use VRBO 'Power Ups' to get to the top of search results (25:21)
Choosing the most effective marketing techniques for your vacation rental (25:18)
Top ten most common guest issues or complaints and how best to handle them
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